Raleigh, NC · Websites and operations software
Run your business from your phone, not your inbox.
I build local service businesses a website that brings in requests, and the app behind it. Leads, jobs, crews and customer updates in one place, with your name on it. Built and run for you.
Now taking on a small number of new clients in the Triangle.
- Requests from your website land on your phone, with everything you need to call back
- Every lead, job, crew and date in one place
- Customers follow their job online instead of calling to check in
Sound familiar?
You're great at the work. The office side is what wears you down.
- 01
Requests scattered across texts, voicemails, emails and social messages
- 02
A schedule that lives on a whiteboard, or in your head
- 03
Customers calling to ask where their job stands
- 04
No quick way to see what needs you today
What I build
One system, from the first request to the finished job.
Websites
Websites that win jobs
A fast site that shows up in local searches and turns visitors into requests. The address is checked, photos are attached, and you get an alert right away.
Learn moreOffice app
Your office in your pocket
One app for every lead, job, crew and date. Move jobs forward, check the calendar, and catch double-bookings before they happen.
Learn moreCustomer portal
A customer portal with your name on it
Customers sign in to see where their job stands, view photos and documents, and message you. You get fewer “just checking in” calls.
Learn moreDashboard & alerts
Know what needs you today
A live dashboard and alerts for what needs your attention: new leads going quiet, jobs falling behind, and rain on a work day.
Coming soon: Unpaid invoice alerts
Learn moreAutomatic follow-ups
Follow-ups that run themselves
New requests alert you instantly, jobs move to the next stage on their own, and in-app reminders keep anything from slipping.
Coming soon: “On our way” texts to customers, Review requests after a finished job
Learn morePhone systems
Never miss a call
Phone menus that send calls to the right person, a text back when you miss a call, and tracking that shows which calls came from where.
Learn moreQuotes & payments
Coming soonQuote, sign and get paid
Estimates customers can approve and sign on their phone, and online payments when the work is done.
Learn more- Get Started
Not sure where to start?
Tell me how you run things today. I'll recommend what to set up first, and what can wait.
How it works
From first call to launch, in six clear steps.
- Step 1
Tell me about your business
Use the short form or call. I reply within one business day.
- Step 2
Discovery call
About 30 minutes on how you run things today, where requests come from, and what's slowing you down.
- Step 3
Proposal and agreement
A written scope with a one-time setup fee, a monthly plan and a launch date, all before you commit.
- Step 4
Setup
I build and configure everything around how your business works. You review it along the way.
- Step 5
Launch
We go live together. I train you and your team, and I'm on hand for the first weeks.
- Step 6
Monthly care
Hosting, security, updates and support, plus improvements as your business grows.
Why work with me
Built for your business. Run by an engineer you can call.
An engineer, not a reseller
I've spent 9+ years building production software and cloud phone systems for large companies. You get that same care, sized for a local business.
You talk to the person who builds it
No account managers or ticket queues. You call me, and I fix it.
You own your website and your data
Your domain, your customer list, your job history. If you ever leave, you take it with you.
Everything in writing
A clear scope, setup fee and monthly plan before any work starts. No surprise invoices.
Made for the trades
- Landscaping & hardscape
- HVAC
- Plumbing
- Electrical
- Roofing
- General contractors
Questions
Straight answers.
How much does it cost?
Every plan has a one-time setup fee and a monthly fee, based on what you need and the size of your team. After a short call I send you a written quote.
How long does setup take?
It depends on what we build. Your proposal includes a launch date, so you know before you commit.
Do I need to be good with technology?
No. If you can use a smartphone, you can use this. I set everything up, load your information, and train your team.
Do I own my website and data?
Yes. Your domain is registered to you, and your customer and job data can be exported whenever you want it.
What if I want to leave?
You keep your domain and get a full export of your data. I'll help with the handover.
Do you only work in the Triangle?
I'm based in Raleigh and like to meet in person when I can, but I work with service businesses anywhere in the US.
Tell me what's slowing you down.
A few questions about your business, then a short call. You'll get a written plan and quote, with no pressure to sign.